Frequently asked questions
How does it work?
Enter any location in the world, add a personal message, choose your style and size, and generate a live preview of your poster before you buy. Once you place your order we print it and ship it straight to your door — no design skills needed.
How long does shipping take?
Most orders are printed and dispatched within 2–3 business days. Delivery to Australia typically takes a further 3–7 business days depending on your location. Total time from order to door is usually 5–10 business days.
What sizes are available?
We currently offer two sizes — 12" × 18" and 18" × 24". Both are printed on premium matte paper at 300 DPI and are ready to frame.
What frames fit these posters?
12" × 18" and 18" × 24" are standard poster sizes. You can find compatible frames at Officeworks, IKEA, Kmart, and most homewares stores.
Can I use any location in the world?
Yes — anywhere on Earth. Cities, suburbs, streets, landmarks, national parks, remote locations. If it exists on a map, we can print it.
What styles are available?
We currently offer three styles — Navy, Monochrome, and Neutral. Each has a distinct colour palette designed to suit different interiors.
Can I preview my poster before buying?
Yes — hit Generate Preview after entering your details and you'll see exactly how your poster will look before adding to cart.
What if I'm not happy with my order?
Because every poster is custom made to order we don't accept returns for change of mind. However if your poster arrives damaged or with a print defect we'll replace it free of charge — just contact us with a photo within 7 days of receiving your order.
Is this a good gift?
It's one of the most personalised gifts you can give. Weddings, anniversaries, housewarmings, birthdays, new babies — if there's a place that means something to someone, this is the gift.
How do I contact you?
Email us at hello@mappedandmade.shop and we'll get back to you within 24 hours.